How we work
From enquiry to delivery
How deposits, payment, delivery and refunds work.
- 01
Enquiry
Enquiries are handled on WhatsApp +65 8667 7666. Name the reference, or the watch you want, and we will take it from there.
- 02
Sourcing
Watches on this site are sourced on request. We look across our network in Singapore, China, Hong Kong, Vietnam, Dubai and beyond. A listing does not mean a watch is held in stock.
- 03
Authentication
Every watch is sourced for a client, then checked with care. We do not invent registration numbers or certifications. We inspect the piece itself — the case, the movement where it can be seen, the dial and the finishing — before it is placed with a client. Serial numbers and any accompanying papers are checked against the piece. Authenticity checked before sale.
- 04
Deposit
A deposit is required to confirm your order — or, alternatively, AAA Corporate Services can fly with you to the source location to complete the purchase in person.
- 05
Payment
PayNow, local bank transfer and international bank transfer in SGD. Card payments, instalments and any surcharge are confirmed in writing on enquiry. No third-party payments. Full cleared payment is required before collection or shipment.
- 06
Delivery
Collection in Singapore is by appointment after cleared payment, or by insured courier with adult signature. International delivery is by insured courier, with timing and cost confirmed in writing. The buyer pays destination duties and taxes. Risk passes on signed delivery. GST treatment is shown on the invoice.
Deposit, payment, delivery and refunds
- Deposit
- A deposit is required to confirm your order — or, alternatively, AAA Corporate Services can fly with you to the source location to complete the purchase in person. Once the price is agreed in writing, a deposit of 10% of the agreed price or S$5,000, whichever is higher, reserves the watch for 7 days. It counts towards the price. It is refunded in full if we cannot supply the watch as agreed or if we cancel. If the buyer cancels or does not complete within the hold period, the deposit is non-refundable unless agreed otherwise in writing.
- Payment
- PayNow, local bank transfer and international bank transfer in SGD. Card payments, instalments and any surcharge are confirmed in writing on enquiry. No third-party payments. Full cleared payment is required before collection or shipment.
- Delivery
- Collection in Singapore is by appointment after cleared payment, or by insured courier with adult signature. International delivery is by insured courier, with timing and cost confirmed in writing. The buyer pays destination duties and taxes. Risk passes on signed delivery. GST treatment is shown on the invoice.
- Refunds
- Sales are final once paid and handed over, unless the watch is not as described, not authentic, or arrives damaged. Notify us in writing within 7 days of receipt, and keep the watch unworn and complete. After inspection we arrange a refund or replacement. If we cannot source the agreed watch, all payments are refunded in full.